Contact us

Have a question, found a bug, or want to give feedback? We'd love to hear from you.

Email us

For support, billing questions, or anything else.

hi@fakturu.com

Response time

We typically reply within 24 hours on weekdays. Paid subscribers get priority support.

Common topics

Billing or subscription issue

Include your account email and the plan you subscribed to.

Bug report

Describe what you did, what you expected, and what happened instead.

Feature request

Tell us what you're trying to do — we read every suggestion.

Account or login problem

Include the email address you used to sign up.

Privacy or data request

For data deletion or export requests under GDPR / CCPA.

Looking for quick answers?

Check our Help & Support page first — most questions are answered there.